Delivery — Rosco & Staffy

🚚 Shipping

All orders are processed and shipped within 2 to 5 business days after payment confirmation. A confirmation email with a tracking number will be sent to you upon shipment.

🌍 Delivery Zones & Times

Metropolitan France: 5 to 8 business days
Europe (EU): 7 to 12 business days
United Kingdom: 7 to 14 business days
United States / Canada: 10 to 18 business days
Australia: 12 to 20 business days

These times are indicative and may vary during peak seasons or due to customs controls.

💰 Delivery Fees

Free delivery for all orders over 50€.
For orders under 50€, fees are calculated automatically at checkout based on package weight and destination.

📦 Order Tracking

As soon as your package is shipped, you will receive an email containing your tracking number. You can also track your order directly from your customer account on our website.

⚠️ Customs Duties (outside EU)

For deliveries outside the European Union, customs duties and local taxes may apply upon arrival of the package. These charges are the responsibility of the recipient and vary according to the legislation of each country.

📬 Problem with your delivery?

Damaged, lost, or delayed package? Contact us at contactfluxory@protonmail.com with your order number. We'll take care of it.